The deafening silence : Polycom SoundPoint 501 worths every penny

Recently a Fonality Trixbox soft PBX server got racked to a cheap co-lo, where it enjoys a dedicated T1 line. Chatting using softphones such as X-lite, however, is mediocre at its best in sound quality. Yesterday, I got a Polycom SoundPoint 501 unit from http://www.pcconnection.com. It costs around USD 175. I was a bit skeptical about whether it worths every penny.

Well, it does worth every penny!

  1. Powered on the Polycom SoundPoint 501 unit.
  2. Set it on the phone to use my own Trixbox as its PBX server.
  3. Saved the config and Rebooted the phone.
  4. Once it got online on the network via DHCP, it pulled down the configuration and such directly from the trixbox TFTP server.
  5. An extension got assigned to it automatically.

I called and chatted. It took a bit for me to adjust my ears to the deafening silence!

I became so accustomed to constant static noise (and high-pitch sounds at times) with my VoIP service with a leading service provider.

No special tweaking had been done for this try-it-out trixbox server.

  • No hardware (such as static-canceling daughter board) has been add.
  • No QoS settings has been applied on the server or its next-hop router or firewall.

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