Archive for consumer rights

no better luck after RMA, with Trendnet TEW-432BRP wireless router

A replacement TEW-432BRP wireless router finally came from Trendnet via FedEx. I experienced random reset on an apparently defective TEW-432BRP wireless router. With my first report of the problem, Trendnet promptly asked to RMA it.

Minor gripes of the RMA process and the replacement unit :-(

  • I had to mail the unit back in my own expense first. $8.95 with USPS first class including $0.65 for receipt confirmation. The ‘Free after MIR (mail-in rebate)” price tag motivated my purchase at first place. Read the rest of this entry »

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